Sunday, July 16, 2017

Two Important Notes on Tax Warrants.

Two things have changed about our Tax Warrant system this weekend.

First, and applicable to everyone, we have changed the way basic (wildcard enabled, non-super) searching works. Here are the details:

Tax Warrants are a challenge because on some Warrants, a person's name will be entered using the format "LastName, FirstName" but sometimes, the name will be entered "FirstName LastName" (with no comma and in the other order.)

Previously, we tried to do some of the work for you by identifying the second situation and make your searches in LastName, FirstName format also return the FirstName LastName warrants. The problem is that because there are so many creative company names, we couldn't do a complete job of separating personal names from company names. We decided we were better off not providing an incomplete solution, and instead we are just making sure you are aware that you should check for both versions.

What this means for you
  • If you want us to do some of the work for you, the "super search" is the right approach. Enter the complete names or words you are looking for when you use this type of search. It checks for the names/words you enter in any order and checks for nicknames and synonyms. This is probably the best search method for non-professionals.
  • If you are a more sophisticated user, and are used to the odd ways the Department of Revenue indexes taxpayer names, you're probably better off using the regular search. This search method allows you to use wildcards and always searches for the terms in exactly the place you specify. There will be no surprises, but you have to do a little more work. This is the search method most title searchers will want to use, and it is the same type of search long-time Doxpop users are used to.
Second, and not affecting every user, we have added some warrants that were previously missing:

The background is that we buy a regular data feed from the State Court, and it is a mirror of everything they put on their "InCite" system for tax warrants. However, after releasing our database that combines InCite data with other sources, we found that the InCite data we were supplied with was incomplete.  At first, we thought it was just a few warrants. After obtaining corrected information from the State and doing careful analysis, we now know it affected 0.1% of the warrants. That's not a huge percentage, but it means that some of our users got incomplete results from our system. 

Here's what we're doing about it
  • First, the missing warrants have all been added to our system, so the database is complete now.
  • Second, we log every search that happens on our system. We are re-running every search done on our system against a small database populated with the missing warrants to see who got incomplete results. During the coming two weeks, we will be emailing anyone who got an incomplete result to notify you of the details. If you don't hear from us this week or next you will know your searches were unaffected.
As always, please contact us with questions at 866-369-7671 or support@doxpop.com. We love to hear from you!

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