Doxpop - Tools for Attorneys and Public Information Researchers: August 2019

Tuesday, August 20, 2019

Subsequent e-filing on JC case types not available on Tuesday, 8/20.

Update: On Wednesday, 8/21 we have confirmed that the fix for this problem is in place, and JC cases are back to normal.

Several E-filers have reported problems with filing on JC case types today (Tuesday, 8/20.) 

Doxpop was not able to locate a problem in our system. We then inquired with Indiana Trial Court Technology and the vendor that maintains the State's part of the e-filing system. They responded that this issue is due to a misconfiguration in their system at the State level and have promised it will be fixed tomorrow morning. 

If this delay will cause you to miss a deadline, please take a look at Trial Rule 86(N)(1) "Indiana E-Filing System Failures". Specifically, 86(N)(1)(c). The quote (with highlighting added by us) from the State's vendor below should give you reasonable substantiation:

"Case #7230829has been updated.
Status: Open

Description of Issue: IN-PROD Getting case type error on subsequent filing

Support Notes: We have diagnosed as related to configuration. We have escalated to our development or implementation team to take corrective action.You should see the change by tomorrow after the nightly cache flush. This affects all JC case types.

Thank you,
Online Support Case: 7230829"

Monday, August 19, 2019

Welcome to the Fayette County Recorder's Office!

Please join us in celebrating some big changes in Fayette County, Indiana!

Fayette County is the 43rd Recorder to join Doxpop

The Fayette County Recorder's Office, led by Recorder Ruth Nutty, has transitioned to a new, local software package that allows us to add them to the Doxpop Public Access System. Having completed that technical conversion last week, they are ready to increase their public access offerings by making these land records available 24/7.

Scanned images are available to view and purchase, along with a searchable index for all documents filed since January 1994. Anyone wishing to look up recorded documents on-line may visit to use the service. A low-volume search plan is available for free, with higher-volume subscriptions available to commercial users for a fee.

Friday, August 9, 2019

We welcome Sullivan County to e-file! The final county to join e-filing.

UPDATE: Sullivan will not go live in e-file until Saturday, August 10th due to an unexpected issue. Here is the update we received from the state e-file manager:

"We have identified an issue which is preventing e-filing in Sullivan County. We are working to correct the issue, and e-filing into Sullivan County courts will be available tomorrow.  We apologize for the delay."

On Friday, August 9th, Sullivan County was the final Indiana county to join the rest of the of counties in the Indiana e-file system. 

This is a reminder that if you have open cases in Sullivan County now is the time to use our batch service contact attachment feature to get your preferred service contact attached to all your cases. In addition to finding your Sullivan county cases, this will catch any other open cases you may not have your private service contact attached to yet in any e-filing county.

Important for ALL e-filers: E-filing is now available for ALL Indiana county courts!

Now that all counties are in the Indiana e-file system we highly recommend you take time to run this batch attach again, regardless of where you typically practice in the state. Doing so will ensure that your preferred service contact is the one attached to any case you (or your attorney) is an attorney of record on.

We hear from users on a regular basis that have not done this and we can tell you it's a headache to deal with cases someone else attached you on.

We have a quick video showing you how it works if you click on this link.
Note: Public service contacts are now available in your service contact tools as well!

For more information about how private and public service contacts ended up working this way, visit our initial and follow up blog posts linked below: