Make Sure You Are Getting All the Important Emails Related to E-Filing and Court Cases.

Tame your E-mail notices and ensure that everyone in your office is getting the notifications they need!

 First, Your Spam Filter:

The first step will be to ensure that your spam filter knows which domains to allow. We have an up to date list of domains below that should be on your "Safe Sender" list:

• doxpop.com
• efilingmail.tylertech.cloud
• tylerhost.cloud
• tylerhost.net
• tylertech.com
• courts.in.gov
• mail.incourts.gov
• subscription.in.gov

If you don't have an IT department to do this for you, here are a couple of short videos describing how to do this on the most common email systems:

• Outlook: https://www.youtube.com/watch?v=Wk4qgQhvVv4
• Google Mail: https://www.youtube.com/watch?v=XYBTN9z1PW8
• If you use a different email system, give us a call and we'll help you find instructions!

When Your Spam Filter Isn't The Problem, But You're Still Not Receiving Notices:

Another common issue is that either the sending system has the wrong address or has stopped sending entirely. This can get confusing because notices use email addresses stored in three different locations. Knowing which system you're having problems with is the first step, and the solution for each is slightly different:

Notice of Electronic Filing and Notification of Acceptance or Rejection come from the user section of the E-Filing Manager (EFM.) If you stop receiving these notifications, there may be two reasons:

1. The email address is wrong. To correct this, have your E-Filing administrator go to the "Users" section of E-Filing Administration and check your address there.

2. You are on the "suppression list", meaning your email server previously rejected a message, and so the EFM has given up on trying to even send emails. To solve this problem, call Doxpop if we are your E-Filing service provider. We can solve the problem quickly. If Doxpop isn't your service provider, you should call whoever provides your service.

Notice of Electronic Service comes from the e-service section of the E-Filing Manager (EFM.) If you stop receiving these notifications, there may be two reasons:

1. The email address is wrong. To correct this:

1. For Public Service Contacts, check the attorney's address in the Roll of Attorneys. (https://secure.in.gov/Apps/courts/portal/)

2. For Private Service Contacts, have your E-Filing administrator go to the "Service Contacts" section of E-Filing Administration and check the address(es) on the Service Contact that isn't working.

2. You are on the "suppression list", meaning your email server previously rejected a message, and so the EFM has given up on trying to even send emails. (See the section above for how to resolve this.)

Notices of Orders or Judgments come from the Odyssey system. If you stop receiving these notifications, call your local clerk's office, and ask them to check the email address for the attorney in their "Attorney Master" record. If it needs to be corrected, they can take care of that, and changing it in your county will resolve the issue for all counties.

What if Other People Aren't Receiving Your Notices?

Sometimes you'll receive an email Notice that says "E-Service Undeliverable". This always means that the opposing counsel has a problem with their email. However, the burden is on you to make sure service occurs anyway. Here's how to handle this:

1. Contact the person the E-Service couldn't be delivered to, so they know they need to diagnose their email problem. (Send them a copy of this article!)

2. While you've got them on the phone, work out another way to deliver the filing to them. Often you can just email the documents directly. 

If you use Doxpop, you can also just give our support staff a call and they'll help you resolve any of these problems.

Even better, you can just use our in-app notification archive to avoid having to depend on email for any notice related to E-Filing. We don't think email is reliable, so we've created an alternative (and backup) system for our users that allows you to see and review notifications through our web site instead of depending on email. (Click here to learn more: https://blog.doxpop.com/2026/04/have-you-ever-missed-important-E-Filing.html)

Have You Ever Missed an Important E-Filing Email? We've Got a Simple Solution.

Important: A few folks have been alarmed because they see a large number of "unread notifications" when viewing the dashboard for the first time. That is because we have tracked all of your past notifications in this area as a backup for the emailed notifications. You can safely mark them all as "read" or "archived" using the tools at the top of the list.

Email notifications for filing status or service not getting through are the most common problem our support team sees, so we strongly suggest that all of our E-Filers check out the E-Filing dashboard. What the dashboard does is provide a complete and reliable list of every event that you should have received an email for, so on those days when email is slow or unreliable, it won't slow you down.

We've recently added a new section for "Unread Filing Notice Notifications" that quickly links to all new notifications you receive from the E-Filing Manager.

If you're not yet making use of the E-Filing Dashboard, you can find this by clicking on the "e-filing" tab, located here:

This page will show your personal dashboard on the left side of the screen, along with a number of helpful links and access to begin searching or filing through Doxpop.

The new link is at the top of the Dashboard section and will display the number of unread "Notice of Electronic Filing" notifications so that you can keep track of these more easily. Clicking on the link in the dashboard will take you to the Filing Notices section of your E-Filing notifications in the notifications tab.

In addition to updating this dashboard display, Doxpop has also updated our handling of unread/archived messages. After hearing from some users that archiving unread notifications makes their inboxes difficult to track, we will now consider archived messages as read when displaying your unread notifications. This change is designed to help the dashboard remain a quick and reliable way to track the E-Filing notifications that matter to you.

This change to our calculation of your unread notifications could also result in a major, sudden drop in the numbers listed in your personal dashboard. If you notice a change to your unread notifications it is likely to be related to this update, but we always welcome a call if you have any concerns. Our support team can be reached at support@doxpop.com or by calling 866-369-7671 if you have any questions or would like to learn more.

Wells County Manual Historical Indexes Available Dating Back to 1837!

Thank you to Rina Stuck and all of the staff in the Wells County Recorder's Office!

We are excited to announce this significant update in Wells County! Doxpop recently posted the Mortgage indexes back to 1837. Previously, the Deed indexes back to 1838 were posted, so between the two, nearly every index is now available online, along with scans of all of the original documents they refer to.

The way the Manual Historical Indexes work is that Doxpop posts scanned images of all of the older index books that you'd normally have to go to the county to peruse. You can choose the type of index (deed or mortgage) then select the date range, and find links to each letter in the index. Then you scan the index visually for the document you're seeking, and note the Book & Page numbers.

In the top right of the page, there's a place to enter the book & page to see the actual document. You can choose to read the document online or purchase a copy for download in PDF form.

Most recorder's offices are constantly working to enter fully computerized indexes for older documents so you can use simpler search tools. However, by placing the index books themselves online, we can enable online searching for recently scanned documents whether they are indexed in the computer or not. This provides immediate value to the public when the scanning is done.

It is always great to see public information become more accessible, especially when the documents were recorded before Vincent Van Gogh was born!

Why do the indexes go back to 1837? A bit of Wells County history provides the answer...

Originally, Wells County was a combination of Allen, Delaware, and Randolph Counties before Indiana started increasing the number of counties sometime in the 1830s. When the state was founded, there were just 13 organized counties and nowadays that number is up to 92. A law passed in 1835 started the increase of Indiana counties in the northern part of the state, and by February of 1837 Wells County officially became a separate county. Shortly after that Bluffton was selected as the county seat, and in March of 1838 and a man named John Casebeer surveyed and platted the city of Bluffton. 

Projects like this always inspire interest due to the historical significance. America was founded in part on the radical notion that any person could own land, not just those descended from noble families. Ever wonder why you have "Title" to a parcel? Think about Lords, Earls and Barons in England: Only a person with a "Title" could own land, and that land was granted by the King to "Title holders". Our country changed that, but we still use the words inherited from the feudal system.

Our County Recorder's offices are where that founding principle becomes reality with the support of our government for the people. Title researchers, property owners, and any member of the community now have the full history of Wells County recorded documents available at their fingertips.

Join us in again thanking the hard working staff of the Wells County recorder's office! Preserving and indexing records this historic is no small task, and everyone involved deserves a thank you.

Three unusual variations on MC (Miscellaneous Criminal) case type to be aware of if you are using advanced searching.

When using either Doxpop's advanced Court Case Search or the Doxpop Court Case API, you have the option to filter by case type. This seems simple, but can be more complicated for one particular case type:

MC, or "Miscellaneous Criminal" Is most often used in cases where a person has been arrested without a warrant and posts bond before their initial hearing, so formal charges have not yet been filed. In this situation, the primary purpose of opening a case is to document the bond receipt, and a separate case will be opened if charges are later filed.

Other less common uses include:

• Criminal contempt for a party not already involved in a case.
• Documenting a BMV reinstatement fee waiver.
• Extradition.
• Empanelling a Grand Jury.
• Investigatory Subpoenas.
• Probable cause determinations prior to case creation.
• Search warrants prior to case creation.
• Seizure orders per IC 34-24-1.
• Problem solving cases accepted from outside the county.
• Petitions to appoint a special prosecutor.
• And, of course, other miscellaneous criminal matters.

Importantly, there are three special cases we just discovered:

• MCPT: Probation Transfer from another county or state.
• MCPF: A "case" opened only for the purpose of creating a record of payment for Probation User Fees.
• MCCT: For situations where the clerk has used the citation entry process to create a case that does not involve automated BMV processing.

The first two 4-character MC types are broken out separately for statistical purposes, and the third one is connected to a preferred data entry process.

Mail, Emails, and Important Updates!

USPS Postmarks
For several years now, the USPS has been increasingly transporting more and more mail to their processing facilities before applying postmarks. This means that even mail that's dropped off directly at the post office is not necessarily going to be postmarked the same day. Depending on how far your mail has to travel to a processing facility and how busy that facility is in that moment, your mail may not be postmarked for up to two days beyond the date it was mailed. If you need to have an item postmarked for the current day, you can visit your USPS location and ask for a manual postmark, which is free of charge!

For those who make use of mail and service E-Filing options through Doxpop, you may also see that tracking numbers are not assigned right away and may be missing from initial notifications. This is not an error in your filing, it's simply in the queue at the USPS processing facility.

New E-Filing Email Domains
In the past, you have received important E-Filing emails from the domain @courts.in.gov and most likely have this on your system’s “Allow List” so the notifications don’t get marked as spam. Odyssey has announced that e-notices will be coming from new domains going forward. The two domains you should be receiving notices from are @mail.incourts.gov and @subscription.in.gov. If you're wondering, the messages you will receive are orders and notices from the courts. Get with your IT team and make sure these new domains are added to your “Allow List” so you don’t miss any important notices. Check out our other blog post here for a full list of domains that may be useful to you, as well as what you may receive from them.

E-Filing Transition Delay
Most of you are already aware that the upcoming E-Filing transition has been delayed, and we can confirm that the State has not released any specific information about when this will happen. We will make an announcement as soon as we know more.

The State's New E-Filing System Release... Delayed Again.

First, we're sorry if the several delays created a false sense of urgency for anyone. It's not our intention to do that to you. This is a very big change, so we feel a duty to prepare E-Filers to make the transition to the new system smoothly. However, the deadline keeps changing at the State level, and we're starting to feel like the little boy that cried wolf...

If you're new to this, here is the background: The Indiana Courts are nearing completion of a project to replace their E-Filing Manager system. The folks doing the coding work for the new system initially predicted a release date in November 2025, then late December, and most recently, March.

In our most recent meeting with the State, they told us it definitely would not be March, but they're not ready to set a firm new expectation for the completion time. (Probably wise!) The only commitment was that we would get at least 30 days notice when the time comes.

Here's what this means for you:

If you are a filer who has used Doxpop for a while:

You can relax for a bit, and know that we're prepared to help you make this transition smoothy when it finally occurs. 

We promised you detailed instructions for moving your account information in both text and video form but those haven't been sent out yet. That's because with the additional time now available, the folks at INFile are making changes. We can't finalize our instructions for you until the underlying system is stable. But don't worry- the moment we're told that their work is done, we'll send those out. We're talking about roughly 20 minutes of work, so these won't be long.

If you are a filer who is new to Doxpop:

This is your chance to get comfortable with our system knowing that it won't change on you when the transition occurs. We're focused on stability. Don't hesitate to get in touch with our support team if you have any questions!

If you aren't using Doxpop yet:

Because this will be a big change for anyone using the State's system, you need to prepare. We think the best way to do that is to start using Doxpop now so you won't have to learn a new system in a very short time when the new system is released.

In order to make that decision easier for you, If you switch from any other EFSP, we'll set you up on Doxpop for free, provide training, and not charge you for anything until the month after the State Court completes their transition. There's no risk to taking action, but significant risk in putting it off. Give us a call at 765-965-7363 or email support@doxpop.com to get started.

 

Adams County Recorded Documents Available from 1836!

Congratulations to Tom Krueckeberg and the staff in Adams County on this historical achievement!

We are very excited to announce that the Adams County Recorder's Office has completed their goal of making all recorded documents available both in their computerized office system and on Doxpop. The online local land records go all the way back to their first recorded document in 1836, which is why this is a historical achievement in every sense.

A bit of land records trivia: Document number one in Adams County was recorded June 23rd, 1836. It was composed of the plats for the towns of Monmouth and Decatur. In 1836, the Recorder was Elias Dailey. 

The office of Recorder was established in the 1816 Indiana Constitution, which specified that "There shall be elected in each county a Recorder, who shall hold his office during the term of seven years, if he shall so long behave well". We have to wonder what Elias would have thought if he knew that 190 years after he recorded that first document, it would not only still be faithfully preserved by his descendants in office, but available to anyone in the world with a few seconds of effort.

Projects like this are valuable to providing the public with access to public records. Some of the many benefits to this project are improved accessibility, preserving historical documents, and helping researchers and land owners access a complete history of recorded documents without needing to visit the Recorder's Office. As always, these documents are available through Doxpop's Recorded Document tab. Additionally, you will find that our our Recorded Document Advanced Search tools help you locate the exact document you're looking for.

Please join us in congratulating Adams County and their Recorder's Office staff! This is a substantial achievement as every single recorded document is now available online. Recorder Tom Krueckeberg has certainly fulfilled the requirements of that old 1816 constitution by "behaving well"!

Our goal to make public records available at your fingertips is easier due to the hard work of Tom and his staff.

Blackford County Historical Indexes Available Dating Back to 1967!

 Thank you to Chris Landis and the staff of the Blackford County Recorder's office!

We are proud to announce that Blackford County and their Recorder, Chris Landis, have finished a scanning project that will provide access to even more Historical General Index Books! These indexes cover the years from 1967-1997 and are available on Doxpop here: https://www.doxpop.com/prod/in/recorder/ManualIndex/18180

It is always exciting to provide more access to public records. Having these original historical indexes scanned and available online will protect the original records while allowing our team to make them available for browsing online. To see all scanned indexes available through Doxpop, navigate to the "recorded document" tab, and choose any county from the "View Historical Indexes" box located below the recorded documents search box.

A major motivation for putting the old book indexes online is ensure everyone is able to utilize these historical indexes after hours and on the weekend. With these records always available, you will be able to look through them just as you would in the office.

To browse the scanned indexes, select the type of index you want to view, then select a year range or book label. You will find each book broken down by first letter of last name, which will open to the pages you'd like to view. When you find the Book & Page you'd like to view, you may enter that into the search area in the upper right corner of your viewing window. This will direct you to a search result for that record so that you can find the correct image for the document you need.

Again, we want to send thanks and appreciation to Recorder Chris Landis and Chief Deputy Kelli Schriver for all of their work on this project.

Fee Increase for Recorded Document Copies to Take Effect on March 1.

Beginning on March 1, 2026, Doxpop will begin charging the following fees for copies of Recorded Document images:

• At the free searching level: $2.10/page.
• At the 20 & 60 per month subscription search levels: $1.45/page.
• At all subscription levels above 60 searches/month: $1.13/page.

At all levels, we've added 10 cents per page that is being used to defray the costs of maintaining the index and image data feed from the counties to our system.

At the highest volume level, we've added an additional 3 cents that goes to Doxpop to defray the costs of transaction processing. The two lower volume levels already had the transaction fee built in when we set our original copy fee rates in 2008. (This will be the first copy fee increase in 18 years.)

Note that at all levels, we remit $1/page to the Recorder (Indiana) or Register of Deeds (Michigan), so the bulk of the money collected goes to County offices, where it is used primarily to preserve records.

The bottom line is that most of our users will see a 13% increase for page fees. This will be the first copy fee increase in 18 years.

Hancock County Indiana Land Records now available beginning 1968

Thank you to Marcia Moore and the staff at the Hancock County Recorder's office!

We have more exciting news coming from one of our Recorders' offices. In Hancock County, you are now able to view online indexes for all document types dating back to 1968! This is all thanks to the hard work of Recorder Marcia Moore, First Deputy Nicole Parcell, and the staff of the Hancock County Recorder's Office. 

As many of our users are aware, difficult projects like these are important to improving public access to records online. By providing these indexes, Hancock County has made it easier for property owners and title researchers to locate the information they need without making a trip to the county annex building. This information is available 24/7 on the Doxpop website. 

Please join us in thanking Marcia Moore and the entire Hancock County Recorder's Office. This is another great step towards making all public records available at your fingertips!