First, we're sorry if the several delays created a false sense of urgency for anyone. It's not our intention to do that to you. This is a very big change, so we feel a duty to prepare E-Filers to make the transition to the new system smoothly. However, the deadline keeps changing at the State level, and we're starting to feel like the little boy that cried wolf...
If you're new to this, here is the background: The Indiana Courts are nearing completion of a project to replace their E-Filing Manager system. The folks doing the coding work for the new system initially predicted a release date in November 2025, then late December, and most recently, March.
In our most recent meeting with the State, they told us it definitely would not be March, but they're not ready to set a firm new expectation for the completion time. (Probably wise!) The only commitment was that we would get at least 30 days notice when the time comes.
Here's what this means for you:
If you are a filer who has used Doxpop for a while:
You can relax for a bit, and know that we're prepared to help you make this transition smoothy when it finally occurs.
We promised you detailed instructions for moving your account information in both text and video form but those haven't been sent out yet. That's because with the additional time now available, the folks at INFile are making changes. We can't finalize our instructions for you until the underlying system is stable. But don't worry- the moment we're told that their work is done, we'll send those out. We're talking about roughly 20 minutes of work, so these won't be long.
If you are a filer who is new to Doxpop:
This is your chance to get comfortable with our system knowing that it won't change on you when the transition occurs. We're focused on stability. Don't hesitate to get in touch with our support team if you have any questions!
If you aren't using Doxpop yet:
Because this will be a big change for anyone using the State's system, you need to prepare. We think the best way to do that is to start using Doxpop now so you won't have to learn a new system in a very short time when the new system is released.
In order to make that decision easier for you, If you switch from any other EFSP, we'll set you up on Doxpop for free, provide training, and not charge you for anything until the month after the State Court completes their transition. There's no risk to taking action, but significant risk in putting it off. Give us a call at 765-965-7363 or email support@doxpop.com to get started.
No comments:
Post a Comment