During the upcoming Holiday weekend, Indiana Court Technology is rolling out a significant upgrade of the court-facing side of the Odyssey case management system. They have notified us that E-filing may be unavailable for subsequent filings during this process.
Here's what this means for Doxpop users:
None of our public access systems will be affected by this outage. You can continue to do searches for court cases, recorded documents, and tax warrants without interruption.
Our system relies on the State's EFM to accept e-filing submissions, so E-Filing on existing cases may be unavailable at times starting 8pm Friday, but the message from Court Technology says that it will be available for new filings and that work should wrap up Saturday. We suggest that you go ahead and try to use the e-filing system as needed. If we can't connect to the EFM, nothing is lost because your envelope will be saved and you can just resubmit it later when the system is back up.
This potential outage window begins at 8 PM on Friday, October 8 and ends at 10 PM on Monday, October 11th.
Our office will be open on Monday, so if you encounter problems that aren't explained by the message above, or have other questions, please don't hesitate to email support@doxpop.com or give us a call at 866-369-7671.
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