Thursday, September 18, 2014

Problem with Morgan County Circuit Court Cases. (Will be fixed by 9/19)

A recent bulk file received from the State Court Administration's JTAC group omitted cases from Morgan Circuit court, and applying this file to replace our current data resulted in the deletion of all active cases in Morgan Circuit Court. Until the cases are restored, any search depending on data from this court will be incomplete.

Inactive cases and information on actions prior to August 1 for active cases remain available, and no other court was affected by this problem.

A sharp-eyed user reported the problem yesterday. We notified the folks at JTAC early in the afternoon, and they are sending the missing cases right now. Everyone involved responded with admirable speed. It will take several hours for the information to load, but we can confidently predict that the process will complete by tomorrow morning (9/19/14) at the latest.

Users who have watches on cases in Morgan Circuit Court or any other search "watch" that would be triggered by a reload of this court's data may receive spurious notifications due to the reload.

Apologies to our users for any inconvenience this may have caused. We do our very best to provide you with uninterrupted access to current information, but sometimes occurrences outside of our organization create interruptions that we can't prevent.

If you have any questions please don't hesitate to call our office at 866-369-7671 or eMail support@doxpop.com.

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