Have You Ever Missed an Important E-Filing Email? We've Got a Simple Solution.

Email notifications for filing status or service not getting through are the most common problem our support team sees, so we strongly suggest that all of our E-Filers check out the E-Filing dashboard. What the dashboard does is provide a complete and reliable list of every event that you should have received an email for, so on those days when email is slow or unreliable, it won't slow you down.

We've recently added a new section for "Unread Filing Notice Notifications" that quickly links to all new notifications you receive from the E-Filing Manager.

If you're not yet making use of the E-Filing Dashboard, you can find this by clicking on the "e-filing" tab, located here:

This page will show your personal dashboard on the left side of the screen, along with a number of helpful links and access to begin searching or filing through Doxpop.

The new link is at the top of the Dashboard section and will display the number of unread "Notice of Electronic Filing" notifications so that you can keep track of these more easily. Clicking on the link in the dashboard will take you to the Filing Notices section of your E-Filing notifications in the notifications tab.

In addition to updating this dashboard display, Doxpop has also updated our handling of unread/archived messages. After hearing from some users that archiving unread notifications makes their inboxes difficult to track, we will now consider archived messages as read when displaying your unread notifications. This change is designed to help the dashboard remain a quick and reliable way to track the E-Filing notifications that matter to you.

This change to our calculation of your unread notifications could also result in a major, sudden drop in the numbers listed in your personal dashboard. If you notice a change to your unread notifications it is likely to be related to this update, but we always welcome a call if you have any concerns. Our support team can be reached at support@doxpop.com or by calling 866-369-7671 if you have any questions or would like to learn more.