We have recently started identifying the people we'll be working with to configure their E-Filing account when the State Court releases their new E-Filing Manager (EFM.) If you E-filed in the last year, we sent you an email asking who we should work with in your law firm. As with all projects, clear communication is crucial, so please respond to that email if you haven't already done so!
We expect the new EFM to be released on either the weekend of 12/6-12/7 or the weekend of 12/13-12/14. For you, that means on Monday of either the 8th or 15th of December, you or your firm administrator will have some work to do before anyone can E-File.
When the old EFM goes offline, the user and firm information you currently access through the "E-filing Account Administration" page will be gone. We'll need to quickly re-establish that account so you and/or your firm's filers can keep working. We'll provide your designated administrator with instructions for how to capture that information before the transition, and then detailed instructions on how to set up your accounts on day one. (Both step-by-step text and video demonstrations.)
It's important to know that the parts of Doxpop's E-Filing system that you interact with most often won't have any significant changes. The filing submission pages and the "My Electronic Filings" pages will look and act like they always have, so there's no need to worry about re-training for your daily tasks.
There is a second task we'll work with you on in the two weeks preceding the transition:
When the old EFM is replaced, we'll lose access to the information on old filings that you typically look up in the "My Electronic Filings" page. Generally, that won't be a big deal because once a filing has been accepted, it is rarely necessary to go back and look at it. The two exceptions are to glean the fee information you need for your accounting processes and to resolve any issues related to E-Service (service per Trial Rule 5). We'll provide you with instructions on how to preserve this information.
Fortunately, both of the tasks outlined will only need to be done once, so we'll make sure you have good instructions and that we're available to help if anything is confusing. We plan to have one busy morning working together, and then get on with normal work.
When the old EFM goes offline, the user and firm information you currently access through the "E-filing Account Administration" page will be gone. We'll need to quickly re-establish that account so you and/or your firm's filers can keep working. We'll provide your designated administrator with instructions for how to capture that information before the transition, and then detailed instructions on how to set up your accounts on day one. (Both step-by-step text and video demonstrations.)
It's important to know that the parts of Doxpop's E-Filing system that you interact with most often won't have any significant changes. The filing submission pages and the "My Electronic Filings" pages will look and act like they always have, so there's no need to worry about re-training for your daily tasks.
There is a second task we'll work with you on in the two weeks preceding the transition:
When the old EFM is replaced, we'll lose access to the information on old filings that you typically look up in the "My Electronic Filings" page. Generally, that won't be a big deal because once a filing has been accepted, it is rarely necessary to go back and look at it. The two exceptions are to glean the fee information you need for your accounting processes and to resolve any issues related to E-Service (service per Trial Rule 5). We'll provide you with instructions on how to preserve this information.
Fortunately, both of the tasks outlined will only need to be done once, so we'll make sure you have good instructions and that we're available to help if anything is confusing. We plan to have one busy morning working together, and then get on with normal work.
Many folks have asked why we don't know the exact date yet. The answer is that the State Court has not yet committed to a date. The moment they do, we'll post it on this blog.
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