Changes to the Recorded Document preview system.

Today we are releasing a change to the recorded document preview system.

We have found that the free search accounts that we supply for the use of non-professional users are often abused by people who copy the pieces of a document from the "slot" viewing system and then paste them together to avoid paying the document copy fee. To prevent this, the free accounts will no longer be able to see the entire document in the previewer, and will be limited to half of each page.

In order to see the entire page in preview, you'll have to upgrade to one of the paid searching levels. At those levels, we've now made the viewing pane a little larger to make it easier for professional users to ensure that they have found the correct document before purchasing it. This also makes it easier for people who only need to view information without purchasing a copy.

In both cases, the preview image retains a watermark, but a properly purchased copy will not be watermarked.

The free searching accounts have always been intended primarily to serve non-professional users such as a land owner who just needs to look up a few documents related to their own property. We remain committed to providing the searching service at no cost for these users as a community service. However, we are required to charge the copy fee for all documents on behalf of the Recorder(Indiana) or Register of Deeds (Michigan), and must cover credit card fees, so the copy fee at that level is $2/page.

If you are having trouble deciding whether you have located the correct document before purchasing, please just give us a call, and we'll help. We have been forced by bad actors to obscure half of every page, but that doesn't mean we are any less committed to helping the people who are following the rules. 

You can reach our support staff from 8 AM - 6 PM Eastern time at 866-369-7671, or email us any time at support@doxpop.com. After-hours emails will get a response as quickly as we can manage on the morning of the following workday.

Beware of malicious emails masquerading as messages from the Indiana Courts via GovDelivery.

We received the following notice from the Indiana Supreme Court today, and are reposting it here to make sure all of our customers see it:

We are aware of a malicious email and/or text message being circulated from Indiana state agency GovDelivery accounts, including the Indiana Courts account. We no longer use GovDelivery to send email and texts. The message contains a hyperlink that is malicious in nature; do not click it.

The Indiana Office of Technology is also aware of the issue. Phishing, spoofing, and other forms of electronic crime are common and require us to remain vigilant. Get more information from FBI.gov.

To reiterate the most important part of the message above, if you receive any messages from "GovDelivery" purporting to be from the Indiana Courts or any other Indiana State office, Do not click on any links in those messages or open any attachments.