Tuesday, September 2, 2014

Vanderburgh moves to Odyssey - Access for Doxpop users is unaffected.

Vanderburgh County moved their court case information to the Odyssey system over the labor day weekend. This move does not significantly affect Doxpop users because Doxpop buys access from JTAC to a real-time feed of court data from the Odyssey system. Our customers' access to Vanderburgh court information will not be interrupted during the transition.
During the next month, we will maintain all of the old information, but as new cases are filed, or existing cases updated on the Odyssey system, we will add those as well. After a month, we'll merge the data so that all of the old information is completely replaced with the version found on the new system.

A few of the services we provide will look odd during the transition, because there will be a short period when both the old data and the new data are available for some cases. In particular:
  • If you use the personal calendar feature, you will see two colors for Vanderburgh County on your calendar. Every event will be available, but the older cases will have a different color from the newer cases. When we complete the merge process, these will go back to being a single color.
  • When you look at our "County Details Page", you will find two entries for each court until the merge is complete.
  • When you are doing searches, you will find two entries for some cases. This is because while we are loading the information from Odyssey, we will also be maintaining the old data until the operation is complete to ensure you don't miss anything. When you see two case entries, please look at both to ensure you have the most current information.
  • If you use any of our "watch" services to keep an eye on cases or people of interest, we will be moving those watches over so they point to the cases and people that are a part of the Odyssey data feed. We run a process to convert these several times each day, but it is possible for notification of events to slip through the cracks between conversion runs so you may want to periodically do a manual check until things are back to normal.
Finally, one deficiency in the Odyssey system is that financial information is not exported in their data feed, so that detail will not be available after the transition. We regularly ask that JTAC add this to the data feed, but so far, we are told that it is not allowed because the clerks using the Odyssey system have requested that JTAC not make that information available to us. If this information is important to you, please encourage the clerks you work with to tell JTAC differently so we can get the information back online.

As always, we are available to answer any questions in person, so don't hesitate to call support at 866-369-7671 if you have any questions.

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