Franklin County has just made the switch to JTAC's Odyssey System for management of court cases. Luckily, Doxpop's service with the county should not be affected by this recent conversion. All Franklin County court records found on the state funded Odyssey site can also be found on Doxpop. In addition, you are also able to utilize Doxpop's many features such as calendars, email alerts, and advanced searching with Franklin County court cases.
However, there are two changes you should be aware of:
1) Online payment for traffic infractions in Franklin County is no longer available through our services.
2) The other change is the lack of financial information that you would normally find in the case summary of other Doxpop partner courts. The Indiana Division of State Court Administration has informed us that the clerks using the Odyssey system prefer that financial information not be made public. The Clerks in the other counties we serve have decided that this is useful information that the public should have access to, so we're puzzled that only Clerks using Odyssey have decided not to share this information. If you think financial transactions are an important part of the public record, please ask the clerks you work with to contact the Division about making it available through Doxpop.
Empathy is the hard part - The rest is mechanics. We're not wired to walk in someone else's shoes, it's not our first instinct. Showing up with empathy is difficult, hard to outsourc...
4 hours ago