Thursday, June 21, 2018

Update: Legal descriptions for Dearborn County restored.

We received a batch of updates that include all of the missing legal descriptions for documents filed from 5/2 through today in Dearborn County, and Dearborn is back to normal.

We believe this completely resolves the issue, but we are also planning to do a complete reload of all legal descriptions for Dearborn in the next couple of days. The reason we are taking this extra step is that there is a very slight chance that a legal description from an older document needed to be corrected during this period, and we want to make sure we pick that up. The risk of this occurring is tiny, but better safe...

Tuesday, June 19, 2018

Legal descriptions in Dearborn County Recorded Documents Missing Since May 2.


We just learned that due to a system update at the County, legal descriptions have not been sent for documents filed in Dearborn County since May 2nd.

The resolution of this problem should be fairly quick, but of course we want to make sure you know about the problem immediately in case it affects searches done in the last month.

We'll post an update in this blog as soon as the issue is resolved.

Monday, June 18, 2018

Welcome aboard, Lake County! Doxpop now provides access to court cases for *every* county in Indiana.



Over the last week, Doxpop loaded the historical case data for Lake County into our database. The addition of Lake County completes our quest, started in 2002, to provide public court case information for all Indiana counties.

Case information for Lake County goes back to January 1988.

E-Filing is not currently available in Lake County, but we are told that the current plan is for them to go live with e-filing in late 2018 or early 2019. When that happens, Doxpop will provide e-filing service immediately.

The imperfections:

Like most "complete" systems, there are imperfections that we'll plan to improve on in the coming months. They are:
  1. Juvenile cases. Several counties store their juvenile cases on the "quest" CMS. Although most juvenile cases are confidential, JP cases filed since July 2014 are public. Because we don't have an interface to quest, we can't provide access to the JP cases in Johnson, Madison, Marion, Porter, St. Joseph and Tippecanoe counties. Note: Our E-Filing system will still work for all Juvenile cases, so the gap here is just on public access.
  2. Probate Cases in St Joseph County. Currently, St. Joseph county uses the Quest CMS for their probate cases. That means that we can't provide public access for those cases, but like the juvenile cases, you can use Doxpop to initiate or e-file into existing probate cases in St Joe.
  3. Some municipal courts are missing. Although most municipal courts are on Doxpop, there are a some that either use a CMS we don't interface to or have chosen not to provide access. Those are: 
    • Jamestown Town Court 
    • Thorntown Town Court
    • Whitestown Town Court 
    • Butler City Court 
    • Avon Town Court
    • New Castle City Court
    • DeMotte Town Court
    • Portland City Court
    • Crown Point City Court
    • Whiting City Court
    • East Chicago City Court
    • Hammond City Court
    • Lake Station City Court
    • Hobart City Court
    • Merrillville Town Court 
    • Schererville Town Court 
    • Elwood City Court
    • Mooresville Town Court
    • Martinsville City Court  
    • Winchester City Court
    • Batesville City Court 
    • Fremont Town Court 
    • West Lafayette City Court 
    • Sharpsville Town Court
    • Clinton City Court
    • Wabash City Court
    • Hagerstown Town Court
  4. Older unconverted cases in Marion County. When Marion County converted to Odyssey, they did not do a complete conversion. In particular, many disposed civil cases were not converted. In general, this is not a serious problem, but we've found that many JP cases have had to be manually added when a support order is modified. This also creates an issue for title researchers and background check firms. Of corse, this is less of a problem with every passing year. 

Wednesday, June 6, 2018

Additional refinement to our Document Search Results




Shortly after releasing an update to the recorded document search results to make our quick-search links more apparent, we were contacted by users who were able to explain how they had been using this quick-search feature. It was apparent that the new buttons were making their process more difficult in a few ways:
  • Links are much better at showing where you are in your process by changing color once you've visited or opened that individual link. A search button was not able to clearly indicate where you've left off or which names and descriptions you've already examined.
  • Links also allowed our users to open each search in a new tab, letting you run the additional search without losing your place in your current document results. Buttons are less versatile in that they can only execute your new search in the current tab or window.

With that feedback in mind, we have updated our approach to accommodate these needs. Our apologies to anyone inconvenienced by the prior change, and a big thanks to everyone who contacted us to help identify and resolve this issue!

Specifically, we've replaced the search buttons that were added to the recorded document results with a simple search link:

The newest form of the recorded documents results page.


If you aren't aware of our other great Recorded Document features, please check out our Super Search and Full Text Search options!

Welcome Jay County to e-filing! Now is the time to get your service contact attached to your cases.

On Wednesday, June 6th Jay County joined the list of counties in the e-file system. 

This is just a reminder that if you have open cases in any of these courts now is the time to use our batch service contact attachment feature to get your preferred service contact attached to all your cases. In addition to finding your Lawrence county cases, this will catch any other open cases you may not have your private service contact attached to yet in any e-filing county.

We have a quick video showing you how it works if you click on this link.
Note: Public service contacts are now available in your service contact tools as well!


For more information about how private and public service contacts may affect you, visit our initial and follow up blog posts linked below:

Friday, June 1, 2018

Recorded Document Users: Does something look different but can't quite put your finger on it?


Users on our recorded documents tab may notice a minor change in our search results.


Please note that we have replaced the magnifying glass image that is used to trigger a search on a specific name or legal description included in document search results. We found many users just didn't realize this feature existed and were missing out on a potentially handy tool! 
Old look

So we've replaced it with something that is more obvious and self-explanatory: a search button!
New Look

Nothing about the functionality or features of the search results has changed, so rest assured that this small improvement shouldn't affect your results. If you aren't aware of our other great Recorded Document features, please check out our Super Search and Full Text Search options!

Friday, May 25, 2018

Doxpop offices will be closed in observance of Memorial Day.


A reminder that the Doxpop offices will be closed on Monday, May 28th in observance of Memorial Day.

We understand that sometimes you have to deal with an emergency situation during a holiday so here's how to get help between over the holiday weekend:

We will not be monitoring phone lines, so you must use email. One of our managers will be checking email periodically every day. If you have a real emergency, please send an email to support@doxpop.com that contains a brief description of the problem and phone number we can call to reach you.

Please be respectful when using this option. It's for real emergencies that can't wait until Tuesday morning.