Doxpop - Tools for Attorneys and Public Information Researchers

Wednesday, September 27, 2023

Updates to the Tax Warrant system have fallen behind due to a technical issue.

Doxpop's Tax Warrant information is current as of 7:30 AM on Monday, September 25th. However, updates have not been applied since that time due to a technical issue. <b>The Court and Recorded Document data feeds are not affected by this outage.</b>

We're working hard to resolve this problem, and will post an update as soon as the data feed resumes!

Saturday, February 25, 2023

E-filing outage on Sunday, 2/26 between 11:00AM and 11:30AM.

Tyler Technologies (Indiana's EFM vendor) has notified us that there will be a brief outage in e-filing on Sunday, 2/26 between 11:00AM and 11:30AM.

Thursday, December 22, 2022

The Doxpop Support team has just settled down for a long winter's nap...



Our office will be closed from December 23rd through the 26th, so nobody will be answering the phones.

However, we will be checking email several times every day over the long weekend. If you have an urgent support issue, please email support@doxpop.com with a detailed description of the problem and a phone number where we can reach you. We'll follow up as soon as possible.

Tuesday, December 20, 2022

Please join Doxpop in supporting equal justice for our community.

Anyone who works in or around the justice system can't avoid knowing that despite the efforts of many good people, equal justice for all is a goal that we have not achieved. During December, you have a great opportunity to join the effort to make equal justice available in our community.

The Whitewater Valley Pro-Bono Commission is a non-profit organization based in Richmond, Indiana that provides free legal services in civil matters to people who can't afford to hire an attorney. 

Right now, if you make a donation to support the Pro-Bono Commission, you can double the value of your donation. During the month of December, Doxpop will match any donation up to a total of $7,500. To double your donation, click on this link, and in the "Select a Campaign" box, choose "2022 Doxpop Matching Campaign."

Please take a moment to think about those who aren't enjoying the holiday season because they are struggling with a legal matter that is beyond their ability and resources. We know that many charities are making appeals at this time of the year, so you must choose how to use your own limited resources wisely. We hope that by doubling the value of your resources, we can persuade you to help those who seek justice.

Thank You!

Thursday, December 15, 2022

The scheduled maintenance for the Indiana Courts System on 12/17/22 will not affect Doxpop users.


On Saturday, December 17 from 6 a.m. to 6 p.m., Indiana Court Technology will be performing scheduled maintenance. The Indiana Courts Portal and attorney MyCase access will be unavailable during that time.

This outage will not affect Doxpop users. Both the Court Public Records search and E-Filing on Doxpop's website will remain available to our users.

Tuesday, October 18, 2022

Accessibility updates make it even more important that you use current and supported browsers


As part of our work to make our site more user-friendly for all users we'll be utilizing more current features available in modern browsers. 

This means to efficiently use our site you will want to make sure you are using a supported browser and using the most up-to-date version of it. 

In general, we strive to support anything released in the last two years and that continues to be supported by its publisher. This means the following browsers are supported by Doxpop:


*Note: Microsoft Internet Explorer has not been supported by Microsoft since June 15, 2022. Security and other updates for this are no longer provided by Microsoft and we strongly suggest switching to a supported browser. 

Version levels are somewhat fluid as time passes but largely we support these version levels and higher:
  • Microsoft Edge- 103+
  • Google Chrome- 103+
  • Mozilla FireFox- 102+
  • Apple's Safari- 15.5+
If you are unsure of your browser version we suggest you go ahead and update to the latest version. To help you out here are some instructions on updating each browser:

Edge:
  1. Launch the Edge browser and select the Options icon (three dots) menu from the top-right corner.
  2. From there, click on Help and Feedback > About Microsoft Edge.
  3. If a new Edge update is available, the downloaded will begin automatically.
Chrome:
  1. On your computer, open Chrome.
  2. At the top right, click the Options icon More.
  3. Click Help and then About Google Chrome.
  4. Click Update Google Chrome.
  5. Important: If you can't find this button, you're on the latest version.
  6. Click Relaunch.
FireFox:
  1. Click the menu button Fx89menuButton at the right side of the Firefox toolbar, go to "Help", and select "About Firefox". The About Mozilla Firefox window will open.
  2. Firefox will check for updates automatically. If an update is available, it will be downloaded.
  3. When the download is complete click "Restart to update FireFox"
Safari:
  1. From the Apple menu (Apple Icon) in the upper left corner of your screen, choose System Preferences.
  2. In the System Preferences window, click Software Update.
    1. If your System Preferences doesn't include Software Update, use the App Store to get updates instead.
  3. Install any updates or upgrades shown. The most up-to-date version of Safari is included with the latest version of macOS.

Thursday, October 13, 2022

We are working to better serve those with disabilities. Some changes may affect the way you work so be aware!


For the past few months, Doxpop has been working to make the E-Filing portion of our site more accessible (learn more here). Our goal is to conform to WCAG 2, level AA guidelines near the end of October, and it's looking like we'll meet that goal.

We've been working on this project for months. Up to this point, you may have noticed subtle changes to provide better contrast, better labeling for icons and buttons, or changes to ensure that using your browser's zoom feature gracefully increases the size of all elements on our pages without scrambling the layout.

However, we're now at the stage of the project where we're releasing behavior updates that depend on current browser versions along with carefully reviewing keyboard navigation and labeling of the fields you fill out on each page making sure that if you opt to use your keyboard instead of a mouse to move through the fields, the ordering makes sense. This is a not-so-subtle change.

First, if you run into new error messages or issues, make sure your browser is up to date as some of the features we're adding in the background rely on current versions. This is typically found in the About or Help option in your browser's setting menu. 

In particular, this means that if you've been using your tab key to quickly navigate while filing, and are the kind of user who moves very quickly through a filing, you should pay close attention over the next few weeks as some tab ordering may change on the pages you use.

We are also making sure our "action" buttons are consistently labeled to avoid confusion. For instance, in the past, we may have had a button labeled "done" in one place, and in another place labeled the button"save" to mean the same thing. These probably won't confuse you for more than a moment, but we want to make sure you know in advance of these minor changes.

The biggest changes to field layout and ordering are in our user and account administration pages, so the next time you need to do any administrative work in your account, slow down and take a second to re-orient yourself before you use the administrative tools.

Most of the changes we're making are intended to make it easier for users with visual impairment, colorblindness, or dyslexia to use our site. As we roll out these changes, we'd appreciate any feedback you can give us, especially if one of those conditions applies to you. It's one thing to meet a set of guidelines, but we'll know we've really made a difference if we hear that someone's work became a little easier.