Tuesday, June 23, 2015

Gibson and Fountain Counties move to different case tracking system. Doxpop users unaffected.

Over the last weekend, the Courts in Gibson County moved to the Odyssey case tracking system, thus moving their data storage and administration to Indianapolis. About three weeks earlier, Fountain County made a similar move.

This move does not significantly affect Doxpop users because Doxpop buys access from the State Court Administration to a real-time feed of court data from the Odyssey system. Our customers' access to court information will not be interrupted during the transition for either county.

A few of the services we provide will look odd during the transition, because there will be a short period when both the old data and the new data are available. In particular:
  • If you use the personal calendar feature to keep track of hearings connected to your Bar ID, you will see two colors for each County on your calendar. Every event will be available, but the older cases will have a different color from the newer cases. When we complete the merge process, these will go back to being a single color.
  • When you look at our "County Details Page", you will find two entries for each court until the merge is complete.
  • When you are doing searches, you will find two entries for some cases. This is because while we are loading the information from Odyssey, we will also be maintaining the old data until the operation is complete to ensure you don't miss anything. When you see two case entries, please look at both to ensure you have the most current information.
  • If you use any of our "watch" services to keep an eye on cases or people of interest, we will be moving those watches over so they point to the cases and people that are a part of the Odyssey data feed. We run a process to convert these twice each day, but it is possible for notification of events to slip through the cracks between conversion runs so you may want to periodically do a manual check between now and July 5th. After the 5th, we'll be back to normal.
Finally, one deficiency in the Odyssey system is that financial information is not exported in their data feed, so that detail will not be available after the transition. We regularly ask that the Court Administration add this to the data feed, but so far, we are told that it is not allowed because the clerks using the Odyssey system have requested that they not make that information available to us. If this information is important to you, please encourage the clerks you work with to tell the State Court Administration differently so we can get the information back online.

As always, we are available to answer any questions in person, so don't hesitate to call support at 866-369-7671 if you have any questions.

Thursday, May 28, 2015

Congratulations to the Public Defenders completing the Juvenile Training Immersion Program!

As the challenged father of a two-year old, the the Juvenile Immersion Training Program (JTIP) sounds like just the course I need to help me deal with bathtime. But it turns out that this program provides the solution to a much more serious problem...

The problem is that an increasing number of people are entering the criminal justice system when they are juveniles. However, "defending a child" is not one of the specialties you'll find at most law schools, much less the even more challenging topic of how the justice system can intervene with positive result during the critical period when a kid can be set on the right path or begin a downward spiral that few recover from.

Not all juvenile offenders are victims, but even the least empathetic among us must recognize that we'll be dealing with these people for the rest of their lives if we don't make a supreme effort to solve the problem when they are young. This is our justice system's single best chance at prevention, and making the best of that opportunity starts with competent representation in court.

To make this issue even more challenging, the vast majority of these kids come from a disadvantaged background, so their families can't afford to hire an attorney. That means Public Defenders are often tasked with the dual challenge of both providing competent indigent representation in a criminal or juvenile delinquency case and working with a client who is often not yet mentally equipped to understand the irrevocable nature of poor decisions.

In 2006, a study of juvenile defendants in Indiana found that roughly 50% of juveniles waived their right to representation in delinquency proceedings. In two counties, this number was as high as 80%. That is a disheartening statistic when you stop to think that these kids have a lifetime ahead of them following the path that this decision places them on.

Fortunately, Hoosiers know how to respond positively to valid criticism. Larry Landis, Director of the Indiana Public Defender Council, and Kaarin Lueck, a former public defender, and now Juvenile Magistrate in Wayne County, acknowledged this problem and acted to provide a better future for kids in Indiana's court system.

Kaarin and Larry worked with the National Juvenile Defender Center to send a group of Indiana Public Defenders to a JTIP "Train the Trainer" program. The result is that 15 Public Defenders from Indiana are now certified to train their peers in the special skills and techniques required to provide excellent counsel to juvenile defendants.

We are proud that attorneys in Indiana are stepping up to solve this problem, and Doxpop was privileged to support this certification program with a donation to defray some of their costs.

The newly certified trainers from Indiana are:
  • Jill Acklin from Hamilton County
  • Jill Denman from Huntington County
  • Greg Fumarolo, from Allen County
  • Frank Cardis, From Dearborn County
  • Geoff Georgi from Lake County
  • Michael Ice from Morgan County
  • Jill Johnson from Marion County
  • Neesha Patel from Marion County
  • Joann Price from Lake County
  • Sonny Reicz from Vanderburgh County
  • Rachel Romans-Lagunas from Marion County
  • Mark St. James from St. Joseph County
  • Steve Smith from Madison County
These new trainers join Amy Karozos from the Youth Law Team, Dan Schroeder from the Marion County Public Defender Agency, and Kaarin Lueck, a former public defender, as certified JTIP trainers. Indiana now is second in the country in terms of number of certified JTIP trainers, behind Ohio.

The first training scheduled at which the new trainers will use JTIP is Thursday, June 11, 2015, so this group has already hit the ground running!

Congratulations to the newly certified JTIP trainers, and thanks for your dedication to Indiana's youth!

Tuesday, May 19, 2015

1999 Cases from Dearborn courts restored.

They're back. That is all.

Monday, May 18, 2015

1999 Data for Dearborn Courts still missing. We're working on it!

We had hoped to restore the court data for 1999 from Dearborn County over the weekend, but found that the source file from the county was corrupted, so we are working with the vendor of the local case management system to figure out the problem. We'll try the restoration again tonight (Monday, May 18th.) No other data sources are affected, and all other years from Dearborn are OK as well.

Friday, May 15, 2015

There's a "hole" in the Dearborn County Court Data. Repairs underway.

An alert user just pointed out to us that cases from Dearborn County in 1999 were not showing up on Doxpop. Upon investigation, we confirmed that all cases from that year (for Dearborn only) are missing.

We have contacted Dearborn County's CMS vendor to get this resolved, and expect to load these cases over the weekend, so the information should be available by Monday, May 18th.

This notice is especially important to customers using our system to do background checks. If you decide that you need to re-run a report after Monday to check for any missed cases, please call Nick directly at 765-373-9245 and I'll make sure you aren't charged for the extra searches.

No other courts or years are affected by this problem

Our apologies for this oversight! We'll get it fixed shortly.

Tuesday, April 7, 2015

Doxpop's Fine Payment service now speaks Spanish!

Today Doxpop is releasing a fun new enhancement to our online fine payment system. If you go to http://payment.doxpop.com and click on EspaƱol in the upper right corner, the site's language will change. We hope this service will make life easier for the clerks we work with in counties that have a large Spanish-speaking population or a nearby interstate highway.

So far, nobody at our office speaks Spanish, so we can't provide phone support to users, but our support team has been practicing with the on-line translation services so we can provide both email support and live chat support to Spanish speakers. (Or more accurately, Spanish typers.)

If the fits of laughter are any indication, the translation services are at least amusing... We'll know soon if they are also accurate and useful.

Kudos to our programming staff for putting together this slick new service!

Monday, March 30, 2015

Doxpop Welcomes Steuben County Recorder!

We're happy to announce the newest member of our network, Steuben County Recorder! Linda Myers and her staff are adding Doxpop public access to the long list of services they provide to their citizens.

Linda is new to the elected position of Recorder, but a veteran of the office and was aided in the transition by her experienced staff. Along with public access through Doxpop, Linda is also adding our property watch service through which you may sign up to receive email alerts if your name or property is transferred or included in a document for any reason.

These new services have been added without cost to the citizens of Steuben County.

Both the index and images available for Steuben County are complete from 1994 forward.

Access to the document index is available for free at a low-volume rate for the typical person seeking information about his or her own records, and for professionals needing higher volumes, a fee-based subscription service is available. Copy fees vary from $2 to $1 per page, depending on search volume. Go to http://www.doxpop.com to try out the new service at no cost.

Also please check out the property watch service at http://watch.doxpop.com to help prevent identity theft and property fraud. This service costs nothing and allows Steuben County residents to set a "watch" for any documents filed at the Recorder's office that reference their name or real property. Sign yourself up, along with any older members of your family who wouldn't have an email address.

In addition to information from the Steuben County Recorder, the Doxpop web site  offers access to information from 34 other Indiana recorders and court case information from 88 Indiana counties.

Welcome aboard!