Monday, March 27, 2017

Change in Monroe County Sheriff Service fees

The Monroe County Clerk's Office would prefer that sheriff fees for service be paid directly to the sheriff. They are still accepting these fees in their office when necessary, but would like to no longer need to accept them over the coming weeks.

Please begin to submit your service fees to the sheriff, even though the option to pay this through E-Filing may remain for a short while.

Thank you!

Thursday, March 23, 2017

Boone County added to Doxpop Courts, Tippecanoe Live on E-Filing, with a twist...

Doxpop has just added the Boone County Trial Courts to our database of current court records. Court case Information is available for Boone County Circuit Court, Superior Courts 1 & 2 from January 1994 forward and Zionsville Town Court for September 2013 forward. All Doxpop services are now available for these courts. This includes services like having your hearing calendar delivered directly to your mobile device or office calendaring system and setting alerts on cases.

Also in recent news, Hancock, Tippecanoe and Wabash County Courts have all commenced e-filing. We welcome them to the group of courts that Doxpop provides E-Filing services for!

Tippecanoe has an interesting twist that you should be aware of. They are the first county to implement the E-Filing system using the "Quest" CMS, which many counties use to manage their juvenile cases. 

That means three things for those using Doxpop to e-file in Tippecanoe:
  1. When filing a new juvenile case, in the "Location" selection, choose "Tippecanoe County (Quest)" from the drop-down menu. 
  2. When a new case that is anything other than juvenile, choose "Tippecanoe County (Odyssey)" from the drop-down menu.
  3. When looking up a confidential juvenile case to submit a subsequent filing, use the "Find E-Filable Cases" menu item under the "my doxpop" tab.


Let us know if you have any questions about how the separate Tippecanoe location entries function. If you are in one of the counties that recently started e-filing, give us a call lo learn how to begin e-filing through Doxpop and obtain training at no cost! 

Call 866-369-7671 or email support@doxpop.com.



Tuesday, March 14, 2017

Vanderburgh Sheriff fees to be paid through clerk's office until end of April.

A couple of weeks ago, we posted a note that the intended switch to paying Sheriff's Service fees directly to the Sheriff in Vanderburgh had been delayed. Today we learned that they will be accepting these fees only through the clerk's office at least through the end of April.

Why April? The clerk has wisely opted to make no changes until the close of the legislative session, because there is some hope that the legislature will clarify the rules for collecting this fee.

This information and a few other useful e-filing tips for folks from Vanderburgh can be found at the Evansville Bar Association website.

Wednesday, March 8, 2017

Muncie City Court Moves to Odyssey. Court record access through Doxpop continues without interruption.

Over the weekend of March 4th/5th, the Muncie City Court converted to the Odyssey case tracking system, thus moving their data storage and administration to Indianapolis. 

This move does not significantly affect Doxpop users because Doxpop buys access from the State Court Administration to a real-time feed of court data from the Odyssey system. Our customers' access to Muncie Court information will not be interrupted during this transition.

A few of the services we provide will look odd during the transition because there will be a short period when both the old data and the new data are available. In particular:
  • If you use the personal calendar feature to keep track of hearings connected to your Bar ID, you will see two colors for each County on your calendar. Every event will be available, but the older cases will have a different color from the newer cases. When we complete the merge process, these will go back to being a single color.
  • When you look at our "Delaware County Details Page", you will find two entries for the Muncie Court court until the merge is complete.
  • When you are doing searches, you will find two entries for some cases. This is because while we are loading the information from Odyssey, we will also be maintaining the old data until the operation is complete to ensure you don't miss anything. When you see two case entries, please look at both to ensure you have the most current information.
  • If you use any of our "watch" services to keep an eye on cases or people of interest, we will be moving those watches over so they point to the cases and people that are a part of the Odyssey data feed. We run a process to convert these twice each day, but it is possible for notification of events to slip through the cracks between conversion runs so you may want to periodically do a manual check between now and the first week of April, after that, we'll be back to normal.
For some time, Doxpop has been maintaining a separate record of Yorktown court cases because there was an incomplete conversion on the court side when the Yorktown cases were moved to Muncie. If this latest conversion addressed that issue, we will remove the Yorktown records soon in order to avoid duplication. (That will be announced in this blog when it occurs.)

Finally, one deficiency in the Odyssey system is that financial information is not exported in their data feed, so that detail will not be available after the transition. We regularly ask that the Court Administration add this to the data feed, but so far, we are told that it is not allowed because the clerks using the Odyssey system have requested that they not make that information available to us. If this information is important to you, please encourage the clerks you work with to tell the State Court Administration of your needs so we can get the information back online.
As always, we are available to answer any questions in person, so don't hesitate to call support at 866-369-7671 if you have any questions.

Monday, March 6, 2017

A couple of notes on Sheriff Service Fees: Vanderburgh and Criminal

We recently checked in with the Vanderburgh County Clerk's office and learned that although they had planned to have payments for civil process of service go directly to the Sheriff starting on March 1, that has been delayed.

Apologies to folks who saw our earlier post about this or attended training where I told you the cut-over date was March 1! I just updated the list in our earlier blog post about this to say "Any day now" because that's the best we can do at the moment. Until this change occurs, you must still pay the clerk, but by using a separate check, not by paying via the e-filing system.

Also, Attorney Richard Mann  alerted us on Friday that he was seeing the option to add Sheriff's service on some subsequent filings in criminal cases. Obviously, that's an error. We can't think of any situations where such service would be used in a criminal case.

Unfortunately, that particular error comes to us through a configuration file controlled by the court, so we've alerted the proper folks on the court end,  but until they investigate the problem and fix it up, all we can do is give you the heads-up and tell you not to choose that option. Consider yourself alerted. <grin>


Tuesday, February 28, 2017

Super Search. (It's like normal searching, but with a cape.)

There is a new checkbox next to the search button that says "Super Search". This is a powerful search option that we are making available for name searching on Court and Tax Warrant searches.

Before we get into how Super Search works, a word of assurance for the folks who don't want to learn something new today: You don't have to use Super Search. When the box isn't checked, our search will behave the way it always has in the past. As a logged-in user, simply check or uncheck the box to switch between Super Search and traditional search.*

Here's what Super Search will do for you:

Have you ever had trouble locating records with an unusual party name? 
For example:
  • "The unknown heirs of Jimmy Hoffa, assumed deceased"
  • "Dr. Charles Baker-Fielding the Third, Esquire"
  • "DBA John Smith"
Super Search makes it easy to find these records with three new features:

  • Names occurring anywhere in the party field are easily found. Just enter a list of names or words, and we'll search for party names that include all of the names or words you've typed in any position. No need to enter last name first, or put in a comma.
  • Nicknames are checked also. Because this search is primarily based on names, we have enhanced it to include variations on names. For instance, searching for Betty, Liza, or Beth will also return cases involving Elizabeth. If you don't want to check for nicknames, just put the name in "quotes" to look for an exact match.
  • You can search for words too. Looking for an a probate court case? You can include words like heirs, decedent, or estate and if those words appear in the party information, we'll use it to narrow down your search.
Note: Because wildcards don't play well with these nickname groups, we don't allow wildcards in the Super Search. But don't worry, you can uncheck the Super Search box and then wildcards will work using the traditional search.

Here are a few examples of how this works:
To find The unknown heirs of Jimmy Hoffa, assumed deceased, you could type James Hoffa, click on the "Super Search" check box, and hit the search button. Doxpop will then look for cases where both James and Hoffa occur anywhere within the party name field, and as an added bonus, we'll also look for JimJimmyJamie and any other common nickname or variant spelling for James. You can see exactly which similar words are included in your search by expanding the arrow in the search criteria area at the top of your search results.

Example of the search result details for "james hoffa"

If you want to narrow the search down because you're looking specifically for the deceased Jimmy Hoffa, you can also include the word deceased

The order doesn't matter, so you could start with a wide search and then keep appending names or words in any order to narrow down results. For instance,  you might search for hoffa and get too many results. Narrowing to hoffa james will reduce the number of results, but if that's still too much, you could go with hoffa james deceased to focus very narrowly. 

To find Dr. Charles Baker-Fielding the Third, Esquire, you can turn on Super Search and use any of the following word combinations in the search box:
  • charles baker fielding
  • charlie baker the third
  • chuck  fielding esquire
There are hundreds of different name/word combinations you could use to find this person, but the basic concept is to include all of the words or names you think will be in the party name in any order. The more words/names you add, the more it will narrow the result.

To find DBA john smith, you could just search for john smith. It no longer matters if there are extra words in in front of the name you are searching for, or if the official record is in First Name Last Name format instead of Last Name, First Name. Of course, there are quite a few john smiths out there, so it's now easy to just tack DBA onto your search to narrow the focus.

*This post was edited to clarify that users must be logged in to uncheck the super search option and turn it off. 

Monday, February 20, 2017

Name Searching in Tax Warrants


By default, our new tax warrant search is using a new name search system that behaves a little differently that you may expect. This change has many advantages, mainly that it now locates parties entered as part of an estate or other unusual situations.

What this means for you:

  • You no longer need to enter last name first, though it is still fine to do this. The new search will locate matching names no matter where they are in the party string. For example, "Pickett, Julie" and "Julie Pickett" will return the same results.
  • This also means that "Julie Pickett" will return results such as "The Heirs and Interested Parties in the Estate of Julie Pickett" or "Prisoner number 9876543 Julie Pickett" or even "AKA Julie Pickett" without additional searches on your part.
  • If you are used to entering partial names and a wildcard, this will be a change for you. Because the system is currently looking for alternate spellings and nicknames for your search, you'll need to go ahead and enter all the information you have about the name. For example, "Julie Pickett" and "Pickett, Ju%" are not the same.

Because of this change to the system, we have added some detail to allow you to see exactly what additional names and words were included in the search. If you are accustomed to seeing the search parameters at the top of the results page, you can expand this to see more detailed information:

In this example, we have looked for alternatives, nicknames, and various spellings of the derivations of "Julie"

Please contact us with any questions or concerns about name searching!