Monday, August 10, 2015

The Plat Thickens

Today, (8/10/15) Doxpop is releasing a update to our software that turns plats and other oversized documents into PDF files for viewing and download. This new version addresses some scaling issues that users recently reported when viewing larger documents.

From now on, all large document images will be rendered as PDF files in their original size.

The good news is that this means you'll get the highest resolution available, with no more weird margins.

On the more challenging side, it means that when you print one of  these documents, you'll have to either scale the image down to fit the paper in your printer (usually with a "fit to page" checkbox) or it will print "tiles" that you'll then have to tape together for a full-sized image.

You'll need to play with the print settings in your PDF viewer to get this just right, but since you are a Doxpop user, we know you're smart enough to figure it out.

We are also happy to help you with this over the phone, because even smart people have bad days. Call 866-369-7671 during working hours for help.



Note to Firefox users:

While testing this enhancement, we noticed that although the default PDF viewers for Internet Explorer and Chrome work fine with their default settings for large documents,  the default Firefox viewer makes a mess of them.

If you are having problems viewing or printing large documents in Firefox, here's how to solve the problem:

  1. Make sure you have the most current version of Adobe Reader installed. You can download it here at no cost: https://get.adobe.com/reader/otherversions/.
  2. Open Firefox. Click the menu button New Fx Menu and then choose Preferences (this may be called Options in older versions).
  3. Select Portable Document Format (PDF) in the left side of the list by clicking on it.
  4. Click on the drop-down arrow in the Action column for the above entry and select Adobe Reader.


Monday, August 3, 2015

Monroe Document Images Back to Normal

Last week, the Monroe Recorder's office completed the restoration of images on their local indexing system, and over the weekend Doxpop synchronized with their system.

The Monroe Recorder will be working to confirm the integrity of their files over the next few days, and may make small adjustments, but at this point their system is essentially back to normal and Doxpop's mirror is current.

If you were unable to obtain a document copy last week and lost some of your allotted searches due to the problem, please call us with details. We'll make sure you aren't charged for fruitless searches and help you obtain the document now that it has been restored.

Thanks to all for your patience!

Tuesday, July 28, 2015

Update on Monroe County Recorded Document Images

Over the weekend and the past couple of days, we've been restoring our set of document images for Monroe County and lending a hand to the County Tech Services folks as they do a similar restore on their end.

At this point,  we have got Monroe's document images restored on our system up to Monday, 7/20. The index information was never compromised, and it remains current and accurate.

This means you can use Doxpop to retrieve images for documents filed prior to last week, but for documents filed during the last week, you'll have to go to the recorder's office.

We expect that sometime tomorrow (7/29), the county will complete their restoration process and the following day, we will turn on the process that synchronizes both systems, returning Monroe completely to normal on our system.

Friday, July 24, 2015

So what's going on with the Monroe Recorder's document images?

Folks who use our service for Monroe County recorded documents have probably noticed that document images are currently unavailable from 2013 forward.

That's because last weekend (7/18) Monroe County's image storage drives failed. They are currently working on restoring those images, and we expect them back on Monday (7/27). Our original estimate was that this would happen sometime on Thursday, but it got complicated... Apologies for that incorrect prediction!

In the meantime, the good news is that the index information is unaffected by this outage. So you won't miss any documents when you do a search... You'll just have to wait a few days to get a copy of the images.

If you want more details, give us a call (866-369-7671) or email (support@doxpop.com.)




Tuesday, June 23, 2015

Gibson and Fountain Counties move to different case tracking system. Doxpop users unaffected.

Over the last weekend, the Courts in Gibson County moved to the Odyssey case tracking system, thus moving their data storage and administration to Indianapolis. About three weeks earlier, Fountain County made a similar move.

This move does not significantly affect Doxpop users because Doxpop buys access from the State Court Administration to a real-time feed of court data from the Odyssey system. Our customers' access to court information will not be interrupted during the transition for either county.

A few of the services we provide will look odd during the transition, because there will be a short period when both the old data and the new data are available. In particular:
  • If you use the personal calendar feature to keep track of hearings connected to your Bar ID, you will see two colors for each County on your calendar. Every event will be available, but the older cases will have a different color from the newer cases. When we complete the merge process, these will go back to being a single color.
  • When you look at our "County Details Page", you will find two entries for each court until the merge is complete.
  • When you are doing searches, you will find two entries for some cases. This is because while we are loading the information from Odyssey, we will also be maintaining the old data until the operation is complete to ensure you don't miss anything. When you see two case entries, please look at both to ensure you have the most current information.
  • If you use any of our "watch" services to keep an eye on cases or people of interest, we will be moving those watches over so they point to the cases and people that are a part of the Odyssey data feed. We run a process to convert these twice each day, but it is possible for notification of events to slip through the cracks between conversion runs so you may want to periodically do a manual check between now and July 5th. After the 5th, we'll be back to normal.
Finally, one deficiency in the Odyssey system is that financial information is not exported in their data feed, so that detail will not be available after the transition. We regularly ask that the Court Administration add this to the data feed, but so far, we are told that it is not allowed because the clerks using the Odyssey system have requested that they not make that information available to us. If this information is important to you, please encourage the clerks you work with to tell the State Court Administration differently so we can get the information back online.

As always, we are available to answer any questions in person, so don't hesitate to call support at 866-369-7671 if you have any questions.

Thursday, May 28, 2015

Congratulations to the Public Defenders completing the Juvenile Training Immersion Program!

As the challenged father of a two-year old, the the Juvenile Immersion Training Program (JTIP) sounds like just the course I need to help me deal with bathtime. But it turns out that this program provides the solution to a much more serious problem...

The problem is that an increasing number of people are entering the criminal justice system when they are juveniles. However, "defending a child" is not one of the specialties you'll find at most law schools, much less the even more challenging topic of how the justice system can intervene with positive result during the critical period when a kid can be set on the right path or begin a downward spiral that few recover from.

Not all juvenile offenders are victims, but even the least empathetic among us must recognize that we'll be dealing with these people for the rest of their lives if we don't make a supreme effort to solve the problem when they are young. This is our justice system's single best chance at prevention, and making the best of that opportunity starts with competent representation in court.

To make this issue even more challenging, the vast majority of these kids come from a disadvantaged background, so their families can't afford to hire an attorney. That means Public Defenders are often tasked with the dual challenge of both providing competent indigent representation in a criminal or juvenile delinquency case and working with a client who is often not yet mentally equipped to understand the irrevocable nature of poor decisions.

In 2006, a study of juvenile defendants in Indiana found that roughly 50% of juveniles waived their right to representation in delinquency proceedings. In two counties, this number was as high as 80%. That is a disheartening statistic when you stop to think that these kids have a lifetime ahead of them following the path that this decision places them on.

Fortunately, Hoosiers know how to respond positively to valid criticism. Larry Landis, Director of the Indiana Public Defender Council, and Kaarin Lueck, a former public defender, and now Juvenile Magistrate in Wayne County, acknowledged this problem and acted to provide a better future for kids in Indiana's court system.

Kaarin and Larry worked with the National Juvenile Defender Center to send a group of Indiana Public Defenders to a JTIP "Train the Trainer" program. The result is that 15 Public Defenders from Indiana are now certified to train their peers in the special skills and techniques required to provide excellent counsel to juvenile defendants.

We are proud that attorneys in Indiana are stepping up to solve this problem, and Doxpop was privileged to support this certification program with a donation to defray some of their costs.


The newly certified trainers from Indiana are:
  • Jill Acklin from Hamilton County
  • Jill Denman from Huntington County
  • Greg Fumarolo, from Allen County
  • Frank Cardis, From Dearborn County
  • Geoff Georgi from Lake County
  • Michael Ice from Morgan County
  • Jill Johnson from Marion County
  • Neesha Patel from Marion County
  • Joann Price from Lake County
  • Sonny Reicz from Vanderburgh County
  • Rachel Romans-Lagunas from Marion County
  • Mark St. James from St. Joseph County
  • Steve Smith from Madison County
These new trainers join Amy Karozos from the Youth Law Team, Dan Schroeder from the Marion County Public Defender Agency, and Kaarin Lueck, a former public defender, as certified JTIP trainers. Indiana now is second in the country in terms of number of certified JTIP trainers, behind Ohio.

The first training scheduled at which the new trainers will use JTIP is Thursday, June 11, 2015, so this group has already hit the ground running!

Congratulations to the newly certified JTIP trainers, and thanks for your dedication to Indiana's youth!

Tuesday, May 19, 2015

1999 Cases from Dearborn courts restored.

They're back. That is all.