Monday, June 30, 2014

Updates off for many CSI Counties on June 30th; Some excess notifications generated.

In preparation for statute changes taking effect on July 1, mass updates were done in all counties using the CSI JTS case management system over the weekend of June 28th & 29th.

These updates caused some incorrect notifications of minute entry changes on watched cases, for which we apologize!

The updates also caused a log-jam in our own system as Doxpop attempted to process the flood of changes. To resolve this problem, we have taken the CSI counties offline while we process the excess transactions in each. As each county is cleaned up, we will bring it back online, and the case data will be re-synced with the county system.

What this means for our users is :

  1. The data for many counties will be "stale" for most of today, with the information being current only as of the end of June 27th (Friday night.) Take note of the "freshness date" in the upper left corner of each case detail record to see if the case you are viewing is affected.
  2. If you received many minute entry notifications over the weekend, they may be safely ignored. However, notifications received on Friday or after Noon today are valid.
Apologies for the inconvenience this will cause! Although we were not prepared for these updates, we feel confident we can get everything back to normal during the course of the next 24 hours... It will just be a bit slow because we are taking care to ensure that no actual changes to the data you care about are lost in the process.

1 comment:

Nick Fankhauser said...

Update: As of Noon on Tuesday, 7/1, all data feeds are back to normal except for Howard, Kosciusko, Johnson, and Wayne. In addition, we understand that Marshall and LaGrange are experiencing power outages.